Privacy Policy

Welcome to Realside AI. Your privacy is critically important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website (https://realsideai.com) or use our services.

By accessing or using our services, you agree to this policy. If you do not agree, please do not use our services.

1. Information We Collect

When you use Realside AI, we may collect the following types of data:

📌 Information You Provide Directly

✅ Contact Information (Name, Email, Phone Number, Company Name)
✅ Billing Information (If purchasing our services)
✅ Messages & Inquiries (From forms, chatbot interactions, or emails)

📌 Information We Collect Automatically

🔹 Device Information (IP Address, Browser Type, Operating System)
🔹 Usage Data (Pages visited, time spent on site, interaction data)
🔹 Cookies & Tracking Technologies (More details in Section 7)

📌 Third-Party Integrations

We may collect data from third-party platforms if you integrate them with our AI solutions (e.g., Shopify, Zapier, CRM tools). This data is governed by both our privacy policy and the policies of the respective platforms.

2. How We Use Your Information

Realside AI collects and uses your information to:

✅ Provide and improve our AI automation solutions
✅ Process transactions and manage customer accounts
✅ Personalize user experience and improve customer service
✅ Analyze website traffic and optimize our offerings
✅ Communicate with you regarding updates, promotions, or service-related notifications
✅ Comply with legal obligations and prevent fraudulent activities

🔹 We do not sell, rent, or share your personal data with third parties for marketing purposes.

3. How We Protect Your Data

We implement industry-standard security measures to protect your data from unauthorized access, disclosure, or loss:

🔒 Encryption: All sensitive data is encrypted during transmission and storage.
🔒 Access Control: Only authorized personnel have access to client information.
🔒 Secure Payment Processing: We use third-party payment gateways (e.g., Stripe, PayPal) to handle transactions securely.
🔒 Regular Security Audits: We monitor our systems to detect potential security threats.

Despite these measures, no data transmission over the internet is 100% secure. You use our services at your own risk.

4. How We Share Your Information

We may share your data in the following cases:

✅ With Service Providers: We use trusted third-party tools for hosting, analytics, and payment processing (e.g., Google Cloud, Stripe, OpenAI).
✅ For Legal Compliance: If required by law, we may disclose data to regulatory authorities.
✅ In Business Transfers: If Realside AI is acquired or merged, your data may be transferred to the new entity.

We never sell personal data or share it for advertising purposes.

5. Your Data Rights & Choices

You have control over your personal data. Depending on your location, you may have the following rights:

✅ Access & Update: Request access to your personal information.
✅ Delete Your Data: Request deletion of your personal information (subject to legal obligations).
✅ Opt-Out of Marketing: Unsubscribe from emails and marketing communications.

To exercise any of these rights, contact us at [support@realsideai.com].

6. Retention of Data

We retain user data only as long as necessary for:
✅ Providing services
✅ Legal compliance
✅ Security and fraud prevention

After this period, we securely delete or anonymize your information.

7. Cookies & Tracking Technologies

We use cookies and tracking technologies to improve user experience and analyze website traffic.

🔹 Essential Cookies: Required for site functionality (e.g., login, security).
🔹 Analytics Cookies: Used to track visitor behavior (e.g., Google Analytics).
🔹 Marketing Cookies: Used for personalized ads (only if opted-in).

You can manage cookie settings in your browser.

8. Third-Party Links

Our website may contain links to third-party sites (e.g., partner tools, blogs, resources). These sites operate independently, and we are not responsible for their content or privacy policies.

Please review their policies before sharing any personal information.

9. Children's Privacy

Realside AI’s services are not intended for individuals under 18 years old. We do not knowingly collect personal data from children. If we learn that a minor has provided information, we will take steps to delete it.

10. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised date at the top.

If changes are significant, we will notify users via email or website notification.

11. Contact Us

For questions about this Privacy Policy or to exercise your data rights, please contact us:

📧 Email: [info@realsideai.com]
🌐 Website: [https://realsideai.com]